Updates and insights

Montel Marketplace: Open position for customer onboarding and support

Announcement by: 

Montel HR

June 17th, 2022

We are looking to strengthen our support desk team for Montel Marketplace – the open platform for trading Guarantees of origin.

As requests from active and wannabe users are increasing, we are hiring customer-oriented candidates who will facilitate onboarding, encourage liquidity and handle various support requests from all over Europe. We invite you to develop this growth story and help us become the no 1 place for trading green certificates in Europe!

If your application is successful, you’ll find yourself working in a company with a flat organisational structure with lots of positive energy and quick decision-making processes.

We won’t ask you to deliver extensive reporting, but simply to manage your given tasks well and continually improve your performance in the areas you are responsible for. Sounds like something you would want to be a part of? Then find out more below.

Key qualifications for this role:

  • Pro-active in onboarding new users

  • Building solid customer relationships

  • Keen on making calls to encourage liquidity on the platform

  • Possessing a commercial and entrepreneurial attitude

  • Having multilingual communications skills

  • Being social and outgoing

  • Able to manage high-tempo multitasking

  • Being a genuine team player

  • Having minimum 3 years of customer-oriented experience

  • Expanding our existing customer portfolio

  • Building strong connections with counterparties

What you can expect

As a company, Montel is known throughout Europe for its friendly and sociable approach to doing business. Over the past 30 years or so, we have built a business around our culture, something we have liked to call “hyggelig-hyggelig” long before “hygge” became a popular term for describing the Scandinavian quality of life.   

We know that in a modern workplace it is essential to enjoy a fine balance between work and family life – and with us, you will find yourself with a great deal of freedom to choose how, when, and where to work.

The job will take you to many places in Europe for business and networking events, including our series of popular Energy Days across Europe.

Terms & conditions
All Montel employees receive an attractive salary and pension package, plus generous insurance coverage.

Lunch is served at the office (sometimes at the roof terrace if the weather is nice), and we enjoy access to a workout room and a massage service at our HQ in Oslo.

Most of our sales & marketing team are located in Oslo, but our employees work from all across Europe, so residents outside Norway are also encouraged to apply. English is our shared corporate language, but our colleagues across Europe obviously speak their local languages as well.

If you have any questions regarding this position, please contact Minatore Zogaj, managing director, Montel Marketplace: +47 912 41 711

Please send your application letter + CV before 20 August to: opportunity@montelgroup.com